Discharge Process

• Upon the doctor’s direction, the Duty Medical Officer will prepare your discharge summary which is reviewed and signed by the concerned doctor.
• After medication reconciliation, the nurse returns any extra medication to the Pharmacy.
• All your documents like radiology reports, lab reports and ECG reports are accumulated by the Floor Executive, and the final bill is generated.
• In case you are covered by insurance, the bill and a copy of your discharge summary will be sent to the insurance company. If the bill amount is equal to the approved insurance amount, the bill is settled. Else, you will be required to pay the difference in amount to settle the bill.

Discharge Guidelines

• Ensure you have all the items you brought with you while admission. We are not responsible for any items forgotten or left back in the hospital.
• Cross check all your documents before leaving the hospital.
• If you are covered under insurance, your bill will need 2-4 hours processing time.
• The first follow up check is complementary, we encourage you to regularly visit your doctor as required to ensure your recovery is on the right track.

Bill Settelment

We accept various payment methods including cash and major credit/debit cards. We do not accept cheques.

In consideration of our International Patients, we accept major foreign currencies and wired transfers like RTGS, NEFT. You will also need to present a copy of your passport at our registration for validation purposes.

If your bill is to be settled by your employer or insurance company that is empanelled with Neelima Hospitals, you must produce Authorization from your employer, with Employee ID Number.